Appearances, awards and publications Speaking Featured Nov 21, 2024 Speaking Becom Innovation Lab: AI Agents Nov 21, 2024 Speaking Nov 21, 2024 Speaking Jan 10, 2023 Speaking Zendesk SKO - How we won the deal together Jan 10, 2023 Speaking Jan 10, 2023 Speaking Oct 11, 2016 Speaking How to manage an iPhone Launch with Zendesk Oct 11, 2016 Speaking Oct 11, 2016 Speaking Webinars and Podcasts Featured Jan 16, 2025 YouTube Understanding AI - The Future of Customer Support Jan 16, 2025 YouTube Jan 16, 2025 YouTube Dec 24, 2024 YouTube NextMatter - Behind the Scenes: The Simplest AI Zendesk Demo for Enterprise Service Dec 24, 2024 YouTube Dec 24, 2024 YouTube Dec 3, 2024 Webinar Employee Services: Streamline Internal Helpdesks with Zendesk Dec 3, 2024 Webinar Dec 3, 2024 Webinar Oct 25, 2024 Podcast Nextmatter: The customer journey treasure map Oct 25, 2024 Podcast Oct 25, 2024 Podcast Mar 21, 2024 YouTube Interview about Ultimate acquisition Mar 21, 2024 YouTube Mar 21, 2024 YouTube Mar 12, 2024 YouTube Dominic The CX Guy - Zendesk User Authentication - Updates & What You Need To Know Mar 12, 2024 YouTube Mar 12, 2024 YouTube Feb 12, 2024 Webinar Zendesk (Ultimate) - Scale Smarter with Generative AI Feb 12, 2024 Webinar Feb 12, 2024 Webinar Awards and recognition Featured Apr 15, 2024 Award Zendesk SKO 2024 - Regional GTM Partner of the Year Apr 15, 2024 Award Apr 15, 2024 Award Jan 4, 2024 Award Zendesk SKO 2024 - Asset Builder featured featured Jan 4, 2024 Award Jan 4, 2024 Award Feb 7, 2023 Award Widget Guide featured on Built with Cloudflare Workers Feb 7, 2023 Award Feb 7, 2023 Award Jan 17, 2018 Award Idea of the year - Nacht van de KMO 2018 Jan 17, 2018 Award Jan 17, 2018 Award Publications Featured Feb 2, 2017 Writing Stopping iPhone theft in its tracks Feb 2, 2017 Writing Feb 2, 2017 Writing
