I'm Thomas Verschoren,

I live in Antwerp with my wife Mirthe and two boys, Han and Sem.

I've been working with Zendesk since 2011.
As the Senior Solutions Architect of Premium Plus – a Zendesk Premier Partner in Belgium – I work with a team of CX professionals who provide exceptional customer service solutions to businesses.

Next to my main job, I am a writer and owner of Internal Note, a newsletter about Zendesk and I recently started Tripelhop, a company where we craft apps for the Zendesk Marketplace.