Zendesk SKO 2024 - Regional GTM Partner of the Year

We won the regional Zendesk GTM Partner of the year at Premium Plus.

Zendesk has the perfect combination of simplicity and customization. Their platform is easy to configure, and you can go from zero to fully functional in a matter of weeks. But their suite of customer care solutions

also grows as our customers’ companies grow and scale from SMBs to large enterprises.As CTO, it’s important that I guide our team and customers toward the best technical solutions and make sure we stay up to date on

the latest trends and privacy and security features. And this is the main reason I love working with Zendesk. They not only build state-of-the-art AI automation features for customers and agents, but they build it

starting from privacy-first principles. This way, we can trust that our customers not only get the best customer care platform out there, but we can also make sure they can keep their business and customers secure.

Where Zendesk stops, Premium Plus begins by leveraging the powerful Sunshine platform to integrate all data, channels, and tools our customers use right within their Agent Workspace and messaging conversations. And

thanks to the close collaboration with the Zendesk product team, we can make sure our customers’ feedback reaches the right people at Zendesk so we can all work together to improve employee and customer experiences.

— Thomas Verschoren, CTO, Premium Plus