What the Heck is Zendesk AI
AI is reshaping customer support, but what does that actually mean for your business?
Join us for a deep dive into Zendesk AI—what it is, how it works, and how you can use it to improve efficiency and customer experience.
Our expert speakers will break down AI capabilities, share best practices, and showcase live demos of AI-powered agents, Copilot, Quality Assurance (QA), and Workforce Management (WFM).
Whether you’re new to AI or looking to refine your strategy, this session will provide practical insights and real-world applications to help you get the most out of Zendesk AI.