You can find most of my projects at GitHub, or by looking at the website of my current employer – Premium Plus – a belgian Zendesk Partner.
If any projects are of interest, feel free to contact me for more information
Zendesk Widget Guide
widget.guide generates Zendesk Widget configuration code based on the Web Widget API. This tool allows you to change colors, text and buttons. You can show or hide specific interface elements, fill in form fields, translate the interface or rebrand the widget to match your brand and style
Zendesk Widget Configurator
A web tool that allows for configuration of the Zendesk Widget parameters. - This is a v1. The new one is now at widget.guide
Sidebar app that allows light agents to re-assign tickets in Zendesk.
A small Zendesk utility that allows you to hide groups in the Assignee dropdown.
Zendesk Talk Status
A web app that allows you to remotely set the status of your Zendesk Talk account. It was created before Zendesk introduced the same feature in their mobile app.
Read Only Fields
Make specific ticket fields required for Agents in Zendesk.
Hide Form Fields
Hide Zendesk ticket fields for agents.
QR as a Channel
Zendesk App that generates QR codes that, when scanned, open prefilled Zendesk form in Zendesk Guide.
Autofill Guide Forms
Zendesk App that allows for prefilled Zendesk form in Zendesk Guide.
Make ticket fields required for agents before submitting any update.
Add a note to the Event timeline of a ticket (Zendesk Sunshine)
Switch Trade In
Website that calculates the trade-in value of an old Apple device.
Deployed Zendesk Projects
In no particular order, all Zendesk Projects
- Medialaan/DPG Media
- Mobile Vikings
- Lotus Bakeries
- Brussels Airport
- Teleticket Service
- Lens Online
- Switch, Apple Reseller