Customer Support

Me: Hey, I'm calling regarding a broken credit card terminal. Them: What's the exact nature of the problem? Me: It's dead. Doesn't boot anymore, tried different adapters, network connections,... Them: Could you plug it in and tell me what the screen says? Me: It's dead. Doesn't boot anymore, tried different adapters, network connections,... Them: We can't ping the device. Are you sure it's on, and says "Insert Card" on the display? Me: Like I already said: the device is dead. It. Doesn't. Work. Anymore. (This goes on for a while and I'm starting to lose my temper). Them: Are you sure it's plugged in? Me: No, actually.. Now you mention it. It's down at the bottom of my aquarium together with my goldfish and a few seashells. Them: We don't cover water damage. Me: ...

Gotta love my job. They’re sending a technician tomorrow. I’m so tempted to setup an aquarium somewhere.